User settings

Control your personal settings for your Synthesia account.

To access your user settings, select your profile picture in the top-right corner of the Synthesia application.

Account info

  • Profile picture: shown to other workspace members when editing or commenting on a video.
  • Email address: your account's sign-in email. See below to change it.
  • First name and Last name.
  • Log out from all devices: signs you out of every active session except this one.
  • Privacy notice: links to Synthesia's privacy policy.
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Note:

Changing your email or password is only available if you sign in with an email and password. If you log in via Google or SSO, these options won't appear—contact Synthesia support to update your login details.

Change email

To change your Synthesia account email:

  1. Select Change email from Account info.
  2. Enter the new email address, and your Synthesia password.
  3. Select Verify email.
  4. Check your new email inbox for a verification code, and enter it to confirm the change.

You're logged out after the change, and a confirmation is sent to your new email address. Sign in with your new email from then on.

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Note:

  • If your verification code expires before you enter it, Synthesia doesn't automatically send a new one. Contact Synthesia support to restart the change.
  • Changing your email doesn't update your billing email. Update that separately in your workspace settings to keep invoices going to the right address.

Password and authentication

To change your Synthesia account password:

  1. Select Change password from Account info.
  2. Enter your current password, and the new password you want to use.
  3. Select Done.
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Important:

Changing your password doesn't automatically log you out of your other devices.

Preferences

Product email notifications

You'll continue to receive essential emails, such as account and billing information, regardless of these settings.

Email typeDescriptionDefault
Video activityReceive notifications about comments, mentions, access requests, and shared videos.On
Video updatesReceive updates on video generation, rejections, and view metrics.On
Avatar & voice updatesReceive information about your new Avatars and voices.On
Workspace activityReceive requests related to user management within your workspace.On

API keys

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Synthesia APIs are available on Creator plans and above.

Create an API key to use the Synthesia API. If it's your first time, see the API quickstart guide to get started.

Select Add to create a new key. For an existing key, use the status toggle to enable or disable it, or the three-dot menu to show, copy, rename, or delete it.


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