Organization settings

Control all setting for your Synthesia organisation.

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Organizations are only available for Synthesia Enterprise plans.

Organization allows you to easily manage multiple workspaces as a single entity.

General

Organization Name: Use the General section in the organization settings menu to set the name for the organization.

Feature Settings

Control the settings for the following features:

  • AI writing assistant: Enables AI writing features in the video editor.
  • Video analytics: Capturing of analytics on all published videos.
  • Custom avatars & Voices: Creation of custom avatars & voice clones for organization members.
  • One-click translations: Creation of translations for all videos for members.

For each feature, specify whether:

  • No one can use it.
  • Everyone can use it.
  • Only a specific workspace and its members can use it.

Delete your Organization

Reach out to Synthesia support team to ask for your organization deletion.

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Heads up:

When an organization is deleted, all workspaces (and the content within them!) are permanently deleted, and as such will be inaccessible for all members. It's not possible to restore the content afterwards.

If you need to export a lot of videos before deleting an organization, check out the List videos API endpoint.

Collaboration

Control your organization discoverability with the Allowed domain setting. Users with the specified domains are able to discover workspaces within the organization if they’re not hidden.

In addition to the allowed domain setting the following ones can be toggled on or off:

Organization Invitations

The following organization invitation options can be enabled or disabled by a organization admin:

Setting nameDescriptionDefault
Restrict invitations to allowed domains onlyPrevent anyone from inviting users outside of allowed domains.off
Disable guestsPrevent anyone from inviting new guests from outside the workspace to videos.off
Disable member invitesPrevent members from inviting new members from outside the workspace.off
Disable public invite linksPrevent workspace admins from creating and using public invite links.off

Organization Permissions

The following organization permission options can be enabled or disabled by a organization admin:

Setting nameDescriptionDefault
Disable workspace creationPrevent members from creating new workspaces within the organization.off
Disable video publishingPrevent anyone from publishing a video and making it publicly accessible.off
Disable search engine indexingPrevent anyone from making a published video search engine indexable.on

Members

List of all organization members across all underlying workspaces with license type and role per workspace.

Click on Add members in the upper right corner to add new members to your organization by specifying their email address. You must specify the workspace the users joins upon sending the invitation.

For a given member:

  • See which workspace the member is a part of and invite the member to another workspace.
  • Control the user license associated to the user between Full and Restricted.

Leveraging the 3-dot menu on the right side of a user you can:

  • Promote/revoke the user to organization admin role.
  • Remove the user from the organization and all linked workspace.

Workspaces

List of all workspaces within the organization with their membership counts.
Click on Create workspace in the upper right corner of the modal to create a new workspace.

Select the 3-dot menu on the right side of a workspace name to:

  • Invite a new member to this workspace
  • Go to the setting page for this workspace
  • Delete this workspace.