Workspace settings
Manage your workspace's features, access, branding, and members.
Manage a workspace's features, who can join it, its share page branding, its members and guests, and how to leave or delete it.
Note:If your workspace is within an organization, some settings may not be configurable by workspace admins if they have been enabled/disabled by an organization admin. See organization settings.
Select the workspace name in the top-left corner, then select Settings, to access workspace settings.
General
Set the workspace's icon and name from the General section.
Feature settings
Turn the following features on or off for the workspace:
| Feature | Description | Default |
|---|---|---|
| Assistant | Enables Assistant features for all workspace members. | On |
| Video analytics | Enables capturing of analytics on all published videos. | On |
| Script remediation guidance | Shows guidance to help users fix script issues before generating a video. | Off |
| Custom Avatars & voices | Enables creation of custom avatars and voice clones for all workspace members. | On |
| One-click translations | Enables translations on all videos for all workspace members. | On |
| Personal Avatar requests | Enables users to request a personal avatar from a non-user. | On |
| AI screen recorder | Members of the workspace need to install a browser extension to add screen recordings. | On |
| Upload screen recording | Members of the workspace can upload MP4 screen recordings to add to their videos. | On |
| AI Dubbing | Enables AI Dubbing features for all workspace members. | On |
| AI Translation Engine | Enables AI translation engine features for all workspace members. | On |
| Restricted glossary management | Restricts glossary management to workspace admins only. | Off |
| Bulk personalization | Enables users to create personalized videos in bulk via spreadsheet upload. | On |
| Motion graphics | Enables users to create motion graphics. | On |
| AI-generated stock content | Enables users to create AI-generated stock content, with models managed via settings. | On |
| Gemini Omni [Beta] | Enables the Gemini Omni B-roll model in the media generator. This model is a non-Synthesia product. | Off |
| Roleplays tab | Shows the Roleplays tab in the left-hand navigation menu, so members can practice conversations with an avatar. | On |
Collaboration
Workspace discoverability
How this works depends on whether the workspace belongs to an organization:
- In an organization: choose Open (users from allowed domains, and current organization members, can see and join the workspace) or Hidden (default: not visible to anyone; new members must be invited).
- Not in an organization: choose Invitation only (default: new members must be invited) or Open for anyone from listed domains (anyone with an email address on a listed domain can join).
Invitations
| Setting | Description | Default |
|---|---|---|
| Restrict invitations to allowed domains only | Prevents inviting users outside of allowed domains. Selecting this reveals an Allow guests from non-allowed domains checkbox, to exempt guests from the restriction. Only appears for workspaces that aren't in an organization—inside an organization, this becomes an organization-level setting instead. | Off |
| Disable guests | Prevents inviting guests from outside the workspace to videos. | Off |
| Disable member invites | Prevents members from inviting new members from outside the workspace. | Off |
Permissions
| Setting | Description | Default |
|---|---|---|
| Disable project publishing | Prevents publishing videos, and unpublishes all currently published videos. | Off |
| Require authentication for published projects | Requires SSO authentication to watch any published video. Only available if the workspace is in an organization with SSO enabled. | Off |
| Disable content transfer | Prevents moving videos, folders, and templates between workspaces. | Off |
| Restrict library, Brand Kits, and sharing of Avatars and voices | Prevents anyone but admins from changing Brand Kits, templates, and media assets, and from sharing Avatars and voices with the whole workspace. | Off |
| Brand Kit enforcement | Restricts video styling to your brand kit. | Off |
| Disable public project page | Prevents creating a public page for a published video. | Off |
Where can your projects be embedded? lists the domains where the workspace's videos can be embedded, separated by commas. Leaving this blank allows embedding anywhere. This applies to every video in the workspace.
Important:Disabling project publishing unpublishes every currently published video in the workspace, not just future ones. Re-enabling publishing doesn't restore them—each video needs to be republished manually.
Publishing
Control the design of your video share page from Web page styling:
- Primary color: the color of the call-to-action button.
- Secondary color: the color of the call-to-action button text. Make sure it has enough contrast with the primary color.
- Page background: the share page's background color.
- Logo: upload your own logo to appear in the top-left corner of your share page. PNG format with a transparent background is recommended. Minimum recommended size is 200x80px.
A live preview updates as you change these colors, showing an example share page with the Share and call-to-action buttons.
Users
Lists everyone with access to the workspace, under two tabs: Members and Guests.
Members have access to the whole workspace. Guests only have access to the specific content they've been invited to. See What features are available to guests in Synthesia? for what guests can and can't do.
Members
Use the search bar to find a member, or select Invite members to invite new members by email.
Invite link: toggle on to generate a link that adds anyone who uses it to the workspace as a member. Only admins can see this link. Select Reset this link to invalidate it and generate a new one.
For a given member, you can:
- Change their role between Admin and Member.
- Change their user license. Members can join on a Free license, and be upgraded to Full. Once upgraded to Full, a member can only be moved down to Restricted, not back to Free.
- Remove them from the workspace, from the three-dot menu.
Note:Even if you're an organization admin, you can't promote or revoke organization or brand admin roles from the user settings here—that's only available from Users in Organization settings. The three-dot menu here only offers Remove.
Guests
Use the search bar to find a guest.
For a given guest, you can:
- Select their Content access count to see exactly which videos, templates, or folders they've been invited to, and who invited them to each.
- Change their user license.
- From the three-dot menu: convert them to a member, or remove them.
Insights
Export a CSV report on how your workspace uses Synthesia.
- Select a date range: Last 7 days, Last 30 days, Last 90 days, or Specific dates from a calendar picker.
- Select
Get report.
The report takes a few minutes to generate. You'll get an in-app notification and an email once it's ready, and can download the report from either one, attached as a ZIP file containing four CSVs:
| File | One row per | Covers |
|---|---|---|
workspace_usage | The workspace (single row) | Totals for users, pending invitations, license breakdown (Full/Restricted/Free), member and guest counts, videos created, video versions generated, minutes generated, and credits consumed by category (personalized videos, dubbing, API, and each AI-generated stock content model). |
workspace_members_activity | Member | Email, license, role, join date, and last activity date, plus that member's own videos created, video versions generated, minutes generated, and credits consumed by category. |
workspace_credits_consumption | Credit-consuming event | Timestamp, video title, workspace, product used, minutes generated, and credits consumed—a log rather than a summary. |
workspace_generation_credits_by_video | Video using AI-generated stock content | Clips generated and credits consumed, broken down by model (for example, Veo 3, Sora 2, Nano Banana Pro, Flux 2). |
Danger zone
Leave workspace: leave the workspace you're in. You'll lose access to all of its content, including your own.
Updated 3 days ago